Ace Software

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ACE is a web-based debt collection and accounts receivable management platform designed for collection agencies, original creditors, government bodies, and service providers — emphasizing automation, compliance, and integration.

Overview

Legacy collections software tends to be clunky, siloed, and rigid. ACE modernizes the collections workflow with a scalable, browser-based system built on AWS infrastructure. With automation, client portals, trust accounting, and integrated “Virtual Agent” consumer self-service, ACE helps organizations streamline operations, reduce manual oversight, and boost recovery while staying compliant.

What Is the ACE Software?

ACE (by InterProse) is a cloud collection software built for first-party and third-party collectors. It includes core modules for account management, automation, credit reporting, client portals, payment processing, and a Virtual Agent that empowers consumers to resolve accounts autonomously 24/7. It is highly configurable, open-API friendly, and designed for high security/compliance environments. (interprose.com)

Key Features of ACE Software

Here are the major features and capabilities offered by ACE:

• Account bundling and hierarchical account grouping
• Document attachments & secure file storage per account
• Advanced process automation & configurable workflows with triggers and “action paths”
• Client portals for clients (agencies, original creditors) to view accounts, reports, and remittance data
• Virtual Agent Collector: 24/7 consumer self-service with payment scheduling, settlement offers, payment processing (card/ACH)
• Credit bureau reporting and credit reporting modules
• Third-party integrations: dialers, skip tracing, text messaging, email series, letter generation, payment gateways
• Trust accounting, client invoicing, remits & collections accounting
• SQL / ad-hoc reporting, analytics, dashboards, reporting engine
• Data import/export, ETL, mapping, secure transfers

Who Should Use ACE Software

ACE is suited for organizations needing an enterprise-grade collections platform with scalability and compliance:

• Third-party collection agencies
• Original creditors and first-party collectors (e.g., healthcare, finance, utilities)
• Government agencies managing receivables
• Legal practices handling judgments and garnishments
• Property management or asset management groups with receivables

Pricing & Plans

Pros & Cons of ACE

Final Verdict

ACE is a powerhouse debt collection platform suited for serious agencies and creditors who want automation, compliance, consumer self-service, and operational flexibility. While it’s not off-the-shelf cheap, organizations with moderate to heavy collection needs will likely get strong ROI via reduced manual effort and improved recoveries.

FAQs About ACE (InterProse)